What makes you proud of working at Nordic Choice Hotels?
To work at an employer who really takes care of their employees. It doesn’t matter where we come from or what background we have. We are all the same. I'm also very proud to be a part of a team so I can influence a good team spirit. I'm happy to have a manager who gives me freedom to do my job in the best possible way and always gives me good feedback on how I do my job. I feel that I can talk to him about anything, not just my job. He is the best.
It's a relief that the company has handled the pandemic for guests and staff in the best possible way. I have always felt safe in my workplace and been given the right tools to do my job, like face masks, even in these challenging times.
Are you proud of overcoming any particular challenges in the past year?
We were encouraged by the management team to help the guests with everything they need and to work as a team to make sure all of our guests are happy and satisfied. And I am very proud that I as a housekeeping crew can help the guests. Not only with cleaning rooms, but also if I see the guest in the hallway or elevator I try to make sure to help the guest with anything they need, so that they are happy and satisfied.