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Inhouse Reservations Agent


Sweden, Stockholm


Sweden, Stockholm

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Nordic Light Hotel

Nordic Light Hotel är en samtida reflektion av utvald Nordisk design, mat och kultur. Nordic Light Hotel är ett lifestyle hotel där service, design, mat och såväl gäst som personal står i fokus. Vårt läge är en av de bästa mötesplatserna i Stockholm med gångavstånd till restauranger, pendling och turistattraktioner. Vi är progressiva, jämlika och inkluderande. 

 Nordic Light Hotel erbjuder 169 rum samt 15 konferenslokaler och restaurangen Lykke.

Vi är en del av Nordic Hotels & Resorts som i sin tur ägs av Nordic Choice Hotels. Nordic Hotels & Resorts består av en grupp fristående livsstils hotel såsom At Six, HOBO, Amerikalinjen, The Thief, Yasuragi, Villa Copenhagen med flera.


Hotel C Stockholm

På Hotel C Stockholm brinner vi för att skapa service för alla.

Läget är ett av de bästa i Stockholm, ett stenkast från Stockholms central station, med hela den pulserande staden precis utanför vår dörr. Hotel C Stockholm har ett unikt samarbete med ICEHOTEL i Jukkasjäärvi och i hotellet ligger en av stockholms coolaste barer som håller -7 grader året om.

På Hotel C Stockholm är du alltid välkommen med en uppmärksam och kompromisslös gästfrihet.

Vi är stolta över att vara en del av Nordic Hotel & Resorts som ägs av Nordic Choice Hotels; vi består av en grupp fristående livstils hotell som At Six, HOBO, Amerikalinjen, The Thief, Yasuragi med flera.


Inhouse Reservations Agent till Nordic Light Hotel & Hotel C Stockholm

Inhouse Reservations Agent har ansvar för den dagliga back of house arbetet för individuell bokning. Fokus ligger på att säkerställa kvalitén med fokus på gästens resa innan, under och efter vistelsen. Inhouse Reservations Agent ansvarar för båda hotellens administrativa uppgifterna så som mail, telefon, rutiner, delvis ekonomiska frågor mm. Rollen har ett stort säljfokus och förväntas jobba aktivt med merförsäljning. Du rapporterar till vår Director of Sales och är del av vårt säljteam.


  • Övergripande ansvar för individuella bokningen för båda hotellen.
    - Mail, telefon, gästservice, OTA mm, fakturering, krubban, ankomstlista mm
  • Daglig uppföljning av bokningar enligt rutinlista.
  • Uppdatera personalen på rutiner, VIP gäster, Good to Know mm
  • Bokning av leisure grupper upp till 9 rum.
  • Kontakt med VIP gäster.
  • Vara behjälplig i ekonomiska frågor, mot säljavdelning, reception och Hotel Project Coordinator
  • Assistera säljteamet så väl som reception vid hög belastning


  • Du har bakgrund från hotell - antingen receptionen, innesälj-/bokningsavdelning och/eller projektleding.
  • Du är flytande i svenska och engelska
  • Du är noggrann och detaljfokuserad
  • Du tar ansvar för din egen utveckling
  • Du har stort intresse i att säkerställa kvalitet i varje arbetsuppgift

Tjänsten är på 100% tillsvidareanställning efter provanställning  om 6 månader. Fast månadslön efter ö.k och utifrån kollektivavtal.

Tjänsten är främst schemalagd måndag till fredag 8-16:30 men kan ändras efter beläggning, VIP grupper etc.

Tjänsten kan komma att tillsättas innan sista ansökningsdag så vänta inte med din ansökan!


Vid frågor kontakta Hotellchef för Nordic Light Hotel - Sara Ståhl


What’s in it for you?

To all our super colleagues, we salute you with great perks and benefits! 

A culture to cherish

A culture to cherish

Our people are brave, laid-back and keen to make the guests their top priority! The warm and welcoming atmosphere creates the right setting for people to flourish and work their magic. We have the freedom we need to perform our tasks and we solve problems as they arise in the best way we see fit. A strong team spirit and family-feeling foster a culture of collaboration. And when there’s something to celebrate, we make sure to have some fun! In larger cities, we also regularly host after-work events to allow colleagues to mingle.

A culture to cherish

Job security for peace of mind

Job security for peace of mind

When you work with us, we’ll take your whole life situation into consideration. We offer good job security through collective agreements and insurances, as well as paid parental leave, holiday leave, wellness allowance, attractive pension plans and competitive salaries. We’re there for you.

Job security for peace of mind

Room to grow

Room to grow

With more than 200 hotels across the Nordics, there are endless opportunities for career progression! Would you like to work full-time, part-time, a few hours here and there, or perhaps only a season? We have room for you, no matter where you’re at. We encourage creativity and curiosity, and we make every effort to foster a learning culture for professional development. An academic degree isn't the most important thing for us. If you have the right mindset, we can certainly promise you a bright future!

Room to grow

Going places

Going places

We encourage you to get out and explore all that life has to offer! So, we always offer numerous discounts to you and your friends and family at our hotels, bars and restaurants. From this year onwards we will be offering you four FREE hotel nights per year.* To be sure our employees are treated like VIPs we will also offer you an upgrade whenever possible. You can also take advantage of our fantastic partnerships with Ving/Spies/Tjäreborg and Norwegian Airlines, giving you great rates on air travel, charter holidays, car rental and more! 

*If you are employed on a contract for at least 20% of full-time working hours.

Going places

Open mind, open hearts

Open mind, open hearts

Our heart beats for the world around us. To meet global challenges, we support the transition to clean energy, and we recently opened the first zero-energy hotel in the Nordics. We seek to use organic produce and have championed the elimination of unsustainable palm oil. We promote equal rights above all and are proud sponsors of Pride. Regardless of your ethnicity, gender, religious beliefs, disabilities or age - our doors are always open.

Open mind, open hearts

Life at Nordic Choice Hotels

Unlocking the true potential of your data

With data seemingly all around us, it’s easy to find it impossible to know where to start. When the COVID-19 pandemic hit, most organisations underwent a huge digital transformation. Many actually began expediting their product development in the digital space by three to four years. Technology ...
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Great results for our chef apprentices at ASKO Norgescup!

The annual ASKO Norgescup for chef and waiter apprentices was arranged in Stavanger, Norway the 3-5th of February. This year our apprentices from Quality Hotel Skjærgården and Quality Hotel Tønsberg participated with great results! Mathias S. Jerstad and Edward Kalsund from Quality Hotel™ with ...
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The idea of Hackday

After the pandemic, we gave our Hackday a new look and the response at the office has far exceeded our expectations. Our hackathon begins with some mingling. We spend time together discussing different ways in which we can improve the digital customer experience within Nordic Choice Hotels and ...
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The power behind diversity

At Nordic Choice Hotels and eBerry by Nordic Choice Hotels, we seek to create a workplace that allows people to grow and develop over time. A study led by Accenture and Girls Who Code showed that half of women abandon technology careers by the time they reach 35 years of age. Moreover, women ...
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Diwali celebration at our Head Office in Stockholm

On 25 October 2022, everyone at the Swedish Head Office was invited to join in on a Diwali celebration. Our Indian colleagues provided some cultural storytelling and delicious Indian cuisine! During the event, candles were placed around the atrium. Priya Avanoorkar, who helped organise the day, ...
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Improvements for our customers with Add Ons

We had a chat with our wonderful Product Manager Vaniah Elmström to hear about her leading role in improving our guests’ customer experience, by giving them the option to select Add Ons to be included in their room bookings. Guests can add products and experiences to their booking prior to ...
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