Want to be a part of a fantastic adventure?
We humbly call this the most exciting hospitality project in Scandinavia.
Villa Copenhagen is a social scene in Copenhagen allowing the past, present and future to come together in an inspiring, playful and authentic ambiance.
We live by our values - Contrast, Conscious Luxury and Happiness. These values form our daily lives at Villa Copenhagen as well as guide us towards our vision of being the best hotel FOR the world.
We are now looking for an amazing Guest Service Supervisor to our Front of House.
Personal and professional qualifications
We are looking for a person who wants to join us on our exciting journey and who shows the same enthusiasm and courage that characterize our organization. We believe that you are a person with a big heart that values a diversified workplace, you care about mother earth, service is your passion, and you are a cosmopolitan spirit with a genuine love for Copenhagen.
You are a natural born leader who loves to lead and you do so by example. You take pride in giving a high level of service and being part of creating unforgettable guest experiences. You have the ability to multi-task and remain organized and always ensure accuracy. The devil is in the details and you love details. You meet and exceed guest expectations, provide positive and courteous service and love to go the extra mile. You bring the team together, you take initiative and you contribute to a good working environment.
At Villa Copenhagen, we believe that the future in hospitality lies in the digital, yet personal service. Our work is not behind the desk, but in front of it, as we are hosts and not receptionists. In that sense, we are looking for a person who shows how to be with the guests, not just by the guests, and someone who dares to poke the bear on 5-star service and to be the leading part of a new way of working in a Front of House.
We also look for
As a Supervisor in our Front of House team you will manage the day-to-day operations in the department, act as a shift leader on sight, follow-up and develop the staff as well as following up and developing routines related to the department's responsibilities.
In this regard, we are looking for you, with attention to detail, nack for leadership and a love for service.
Your personality reflects the following:
Are we the perfect match?
We are looking for a full time employee, starting consecutively. You will be reporting to Anine Sørensen, Front of House Manager. Please apply by uploading your application and CV. Upload already today and no later than the 5th of February 2023. Interviews will be held throughout the application period.
We hire attitude ….and train skills
To all our super colleagues, we salute you with great perks and benefits!
Our people are brave, laid-back and keen to make the guests their top priority! The warm and welcoming atmosphere creates the right setting for people to flourish and work their magic. We have the freedom we need to perform our tasks and we solve problems as they arise in the best way we see fit. A strong team spirit and family-feeling foster a culture of collaboration. And when there’s something to celebrate, we make sure to have some fun! In larger cities, we also regularly host after-work events to allow colleagues to mingle.
When you work with us, we’ll take your whole life situation into consideration. We offer good job security through collective agreements and insurances, as well as paid parental leave, holiday leave, wellness allowance, attractive pension plans and competitive salaries. We’re there for you.
With more than 200 hotels across the Nordics, there are endless opportunities for career progression! Would you like to work full-time, part-time, a few hours here and there, or perhaps only a season? We have room for you, no matter where you’re at. We encourage creativity and curiosity, and we make every effort to foster a learning culture for professional development. An academic degree isn't the most important thing for us. If you have the right mindset, we can certainly promise you a bright future!
We encourage you to get out and explore all that life has to offer! So, we always offer numerous discounts to you and your friends and family at our hotels, bars and restaurants. From this year onwards we will be offering you four FREE hotel nights per year.* To be sure our employees are treated like VIPs we will also offer you an upgrade whenever possible. You can also take advantage of our fantastic partnerships with Ving/Spies/Tjäreborg and Norwegian Airlines, giving you great rates on air travel, charter holidays, car rental and more!
*If you are employed on a contract for at least 20% of full-time working hours.
Our heart beats for the world around us. To meet global challenges, we support the transition to clean energy, and we recently opened the first zero-energy hotel in the Nordics. We seek to use organic produce and have championed the elimination of unsustainable palm oil. We promote equal rights above all and are proud sponsors of Pride. Regardless of your ethnicity, gender, religious beliefs, disabilities or age - our doors are always open.
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Be it a vibrant city, a tranquil island or a charming little town in the mountains, you’ll probably find one of our hotels there.