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Identity & Access Manager


Norway, Oslo


Norway, Oslo

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About the company

Nordic Choice Hotels is one of the Nordics' largest hotel groups with over 16,000 employees and around 200 hotels in the Nordics and the Baltics. Together with our employees, we have built the Nordic region's most diverse hotel group and also one of the most innovative. In 2023, we will rebrand the company and launch our new strategy where we will take the step from being a hotel company to become a universe of offers and experiences! This offers many exciting projects and a real opportunity to help influence the company's future. We want everyone to get involved in creating results!


About Tech

In the Tech Team, we are responsible for supporting the company and our hotels in this journey. We build the architecture, the data flow and support the technical solutions behind the universe, so that we together can take the best possible care of our guests and customers. Our technology must be both innovative, sustainable and resilient,  and our universe goes across the digital and physical - so with us you get to be part of both! To achieve that, we need a team that consists of different characteristics, different views of the world, different education and different backgrounds. We measure our results on the triple bottom line; People, Planet, Profit. Our value set is based on Courage, Energy and Enthusiasm. And in order to achieve our goals, we actively seek to create a mix of different skills in the team - we believe this creates the best breeding ground for creative problem solving and sustainability over time.


About the challenge

Our digitization program currently consists of 14 different programs that will collectively lift us onto our new tech platform. It both gives and requires a lot to deliver such a large program.

We currently have several systems with disparate account databases and lifecycles. We are moving towards an integrated approach and are seeking someone to help bring these accounts into a unified experience for both users and management.


About the role

The role as “Identity Manager” is part of the Platform & Infrastructure department and we are looking for someone with a deep understanding of user and identity management - both conceptual and technical with the responsibility to ensure that authorized users have the right access to company systems, data and applications. Continued management of and quality assurance of our user directories is key, and will be part of your daily tasks. Examples of current and coming tasks are: establishing Google Workspace as a primary IDP, expanding our Master Database integration, and implementing processes initiated from a new HR system. Working closely with our Technical Architects, developers, servicedesk and other departments you will have the opportunity to shape how we think of and solve these challenges.



  • Plan, implement, and manage identity and access management solutions.
  • Develop and maintain training materials related to identity and access management.
  • Keep up to date with the latest industry developments and trends.
  • Manage user identity lifecycle including onboarding, offboarding, and account updates.
  • Monitor compliance with internal policies and external regulations.
  • Respond to audit findings and implement remediation measures.
  • Handle escalated customer inquiries and support tickets.


Qualifications and experience

  • Bachelor’s degree or better in computer science or a related field
  • 5+ years of experience in IAM or a related field
  • Strong technical skills, including experience with identity and access management solutions
  • Familiarity with best practices and compliance standards
  • Experience in IT security or associated field
  • Experience planning for, creating and managing user directories within Google Workspace, Azure Active Directory, Okta or similar systems
  • A solid understanding of automated and programmatic user lifecycle management
  • Experience implementing Single Sign-On methods
  • Experience integrating systems and processes, especially in relation to HR employee data
  • A strong ability to work across multiple teams and departments.


Nice to have

  • Fundamental understanding of database structures
  • Experience within or exposure to Master Data Management
  • Experience from the hotel industry

Det er en grunn til at det er akkurat du som ønsker å jobbe i Nordic Choice Hotels. Du ser muligheter på våre 100 destinasjoner. Du tror du vil passe inn i vårt mangfold blant 16.000 ansatte. Du er spent på våre fantastiske hotellkjeder og du har energi, mot og begeistring så det holder. Vil du vite mer om oss? Vi gleder oss til å høre fra deg!

What’s in it for you?

To all our super colleagues, we salute you with great perks and benefits! 

A culture to cherish

A culture to cherish

Our people are brave, laid-back and keen to make the guests their top priority! The warm and welcoming atmosphere creates the right setting for people to flourish and work their magic. We have the freedom we need to perform our tasks and we solve problems as they arise in the best way we see fit. A strong team spirit and family-feeling foster a culture of collaboration. And when there’s something to celebrate, we make sure to have some fun! In larger cities, we also regularly host after-work events to allow colleagues to mingle.

A culture to cherish

Job security for peace of mind

Job security for peace of mind

When you work with us, we’ll take your whole life situation into consideration. We offer good job security through collective agreements and insurances, as well as paid parental leave, holiday leave, wellness allowance, attractive pension plans and competitive salaries. We’re there for you.

Job security for peace of mind

Room to grow

Room to grow

With more than 200 hotels across the Nordics, there are endless opportunities for career progression! Would you like to work full-time, part-time, a few hours here and there, or perhaps only a season? We have room for you, no matter where you’re at. We encourage creativity and curiosity, and we make every effort to foster a learning culture for professional development. An academic degree isn't the most important thing for us. If you have the right mindset, we can certainly promise you a bright future!

Room to grow

Going places

Going places

We encourage you to get out and explore all that life has to offer! So, we always offer numerous discounts to you and your friends and family at our hotels, bars and restaurants. From this year onwards we will be offering you four FREE hotel nights per year.* To be sure our employees are treated like VIPs we will also offer you an upgrade whenever possible. You can also take advantage of our fantastic partnerships with Ving/Spies/Tjäreborg and Norwegian Airlines, giving you great rates on air travel, charter holidays, car rental and more! 

*If you are employed on a contract for at least 20% of full-time working hours.

Going places

Open mind, open hearts

Open mind, open hearts

Our heart beats for the world around us. To meet global challenges, we support the transition to clean energy, and we recently opened the first zero-energy hotel in the Nordics. We seek to use organic produce and have championed the elimination of unsustainable palm oil. We promote equal rights above all and are proud sponsors of Pride. Regardless of your ethnicity, gender, religious beliefs, disabilities or age - our doors are always open.

Open mind, open hearts

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Hear Head Waiter João talk about his career journey and how he is pursuing his dream of becoming a Food & Beverage Manager in the future. What makes you proud of working at Nordic Choice Hotels? First of all, Nordic Choice Hotels is a very exciting and large hotel company. I feel very aligned ...
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Annika at Front Office has been working at Nordic Choice Hotels for more than 30 years (!) and has also won the award 'The Employee of the Year' one year. Read about her insights from working within Guest Services. What makes you proud of working at Nordic Choice Hotels? I always get really ...
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