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Vi søker SUPERVISOR til resepsjonen!

Location

Norway, Oslo

Location

Norway, Oslo

Apply by

2022-09-30

INFORMASJON OM HOTELLET / ARBEIDSPLASS

Clarion Hotel & Congress Oslo Airport, et av Norges største konferansehotell, ligger sentralt til ved Oslo Airport Gardermoen. Hotellet tilbyr over 45 fleksible møterom med en totalkapasitet på 8000 konferansedeltakere.

Hotellet åpnet i august 2014 dørene til et nytt kongressenter, The Qube. Bygget har et netto etasjeareal på 13.000 kvadratmeter. Kongressalen brukes til messer, kurs og konferanser og er dimensjonert for inntil 6000 personer. Det kan serveres middag til 4500 gjester.

På tross av størrelsen legger vi vekt på å være et personlig hotell. Våre ansatte vet å gi personlig service og vi tar gjerne et helhetsansvar for ditt arrangement. Våre 432 lyse og moderne rom sikrer alle gjester en god natt søvn og et komfortabelt opphold.

Comfort Hotel Runway åpnet 2010 og ligger sentralt til ved Oslo Airport Gardermoen. Comfort Runway har 303 rom og 15 møterom, så dette dekker de fleste behov uansett om våre gjester er på reise eller skal holde en konferanse.

 

Vårt team i resepsjonen ruster nå opp. Vi jobber derfor med å få på plass flere nøkkelroller som sammen skal være med å drive hotellet til nye høyder. Stillingen som SUPERVISOR (SM) inngår i resepsjon (Welcome Office) sitt lederteam og hotellets sin mellomledergruppe. 

Hva skal du gjøre?

Som SM har du ansvar for den daglige drift av resepsjon. Stillingen er 100% fast og rapporterer til Welcome Office Manager.

  • Operativ leder på vakt. Styre og lede skiftet i resepsjon.
  • Medansvarlig for bemanning /personal på skiftet. 
  • Aktivt delta i ledelse og drift av resepsjon i sin helhet sammen med Welcome Office Manager.
  • Fordele oppgaver og styre pauseavvikling
  • Full house management 
  • Sikre optimalt servicenivå 
  • Ansvar for at alle i resepsjonen til enhver tid er oppdatert på de gjeldende regler og rutiner, samt sørge for at alle arbeidsoppgaver på sjekklistene blir korrekt utført
  • Coaching og opplæringsansvar 
  • Medansvarlig for mersalg 
  • Håndtere hendelser som oppstår på skiftet 
  • Bemanning ved ikke-planlagt fravær eller uforutsette hendelser
  • Delta i det daglige arbeidet i hotellets Welcome Office (resepsjon) 

Stillingen innebærer dag,  kveld og helgearbeid.

Hvem ser vi etter?

Du har en god og spennende erfaring fra hotell og resepsjonsarbeid. Du liker å være en hands on, operativ leder. Du har lidenskap for hotell og reiseliv, er serviceinnstilt, løsningsorientert og trives i pulserende hverdager. Du er faglig dyktig og er opptatt av å levere høy kvalitet i alt du gjør. Stillingen krever at du kan kommunisere muntlig og skriftlig på norsk og engelsk.

Tidligere erfaring fra Cenium 6 er et pluss. 

Oppstart etter avtale. 

Spørsmål vedrørende stillingen kan rettes til Frida Andersson, Welcome Office Manager.

frida.andersson@choice.no

 

Det er en grunn til at det er akkurat du som ønsker å jobbe i Nordic Choice Hotels. Du ser muligheter på våre 100 destinasjoner. Du tror du vil passe inn i vårt mangfold blant 13.000 ansatte. Du er spent på våre fantastiske hotellkjeder og du har energi, mot og begeistring så det holder. Vil du vite mer om oss? Vi gleder oss til å høre fra deg!

 

What’s in it for you?

To all our super colleagues, we salute you with great perks and benefits! 

A culture to cherish

A culture to cherish

Our people are brave, laid-back and keen to make the guests their top priority! The warm and welcoming atmosphere creates the right setting for people to flourish and work their magic. We have the freedom we need to perform our tasks and we solve problems as they arise in the best way we see fit. A strong team spirit and family-feeling foster a culture of collaboration. And when there’s something to celebrate, we make sure to have some fun! In larger cities, we also regularly host after-work events to allow colleagues to mingle.

A culture to cherish

Job security for peace of mind

Job security for peace of mind

When you work with us, we’ll take your whole life situation into consideration. We offer good job security through collective agreements and insurances, as well as paid parental leave, holiday leave, wellness allowance, attractive pension plans and competitive salaries. We’re there for you.

Job security for peace of mind

Room to grow

Room to grow

With more than 200 hotels across the Nordics, there are endless opportunities for career progression! Would you like to work full-time, part-time, a few hours here and there, or perhaps only a season? We have room for you, no matter where you’re at. We encourage creativity and curiosity, and we make every effort to foster a learning culture for professional development. An academic degree isn't the most important thing for us. If you have the right mindset, we can certainly promise you a bright future!

Room to grow

Going places

Going places

We encourage you to get out and explore all that life has to offer! So, we always offer numerous discounts to you and your friends and family at our hotels, bars and restaurants. From this year onwards we will be offering you four FREE hotel nights per year.* To be sure our employees are treated like VIPs we will also offer you an upgrade whenever possible. You can also take advantage of our fantastic partnerships with Ving/Spies/Tjäreborg and Norwegian Airlines, giving you great rates on air travel, charter holidays, car rental and more! 

*If you are employed on a contract for at least 20% of full-time working hours.

Going places

Open mind, open hearts

Open mind, open hearts

Our heart beats for the world around us. To meet global challenges, we support the transition to clean energy, and we recently opened the first zero-energy hotel in the Nordics. We seek to use organic produce and have championed the elimination of unsustainable palm oil. We promote equal rights above all and are proud sponsors of Pride. Regardless of your ethnicity, gender, religious beliefs, disabilities or age - our doors are always open.

Open mind, open hearts

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