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Hotel Services Coach

Location

Norway, Oslo

Location

Norway, Oslo

Apply by

2022-08-14

Konseptet ps:hotel by Nordic Choice har gått over i ny organisering hvor OsloKollega er ansvarlig for arbeidstrening, og Choice er ansvarlig for drift. Som coach vil du være ansatt i OsloKollega og sikre høy kvalitet gjennom gode opplæringsprogrammer og oppfølging. Du vil være ansatt i OsloKollega, men din daglige arbeidsplass vil være på Comfort Hotel Børsparken. 

Som Hotel Services Coach er du ansvarlig for opplæring av kandidater innen hotellfaget, i tett samarbeid med de ulike avdelingslederne på Comfort Hotel Børsparken. Dette innebærer at du ofte er operativ for å veilede og støtte kandidaten i virkelige arbeidssituasjoner.  I tillegg kommer du til å arbeide målrettet for å bygge relasjoner mellom hotell og andre samarbeidspartnere, der dine kandidater kan ta det neste steget ut i arbeidslivet.  

Stillingen rapporterer til enhetsleder på  OsloKollega 

 

Arbeidsoppgaver:   

  • Ansvar for opplæringsplaner og sikre at disse følges opp med en pedagogisk tilnærming 
  • Dokumentasjon av opplæringsplanen 
  • Rapportering i Proplan Tiltak 
  • Praktisk opplæring av  basiskompetanse innen F&B og hotellfag
  • Bidra til at alle kandidater som kommer til hotellet blir fulgt opp i tråd med sin plan 
  • Sammen med avdelingslederen på Comfort Hotel Børsparken skal du være delaktig i å gi en trygg og lærerik arbeidstrening som styrker kandidatens mulighet til ordinært arbeid 
  • Tilretteleggeing  i arbeidssituasjoner for personer med helseutfordringer 

Kompetanse:   

  • Kjennskap till IK Mat, og erfaring fra kjökkenarbeid 
  • Goda ferdigheter I Nordic Choice Hotels Property Management System, Cenium  
  • Kunnskap om arbeidsmarkedets mekanismer og behov, særlig lokalt arbeidsmarked innenfor serviceyrket 
  • Erfaring fra yrkes- og karriereveiledning og erfaring med relevante verktøy på dette området 
  • Inkludering av utsatte grupper i ordinært arbeidsliv,  herunder oppfølging av arbeidsgivere og ekstern praksis 
  • Krav til fagopplæring/kjennskap til fagopplæringsplaner, opplæringskontor, og grunnleggende ferdigheter
  • Prater et skandinavisk språk flytende
  • Gode engelskkunnskaper, muntlig og skriftlig 

Personlige egenskaper:  

  • Du ser potensialet i hvert individ, og kan motivere mennesker til å ta ansvar for egen opplæring 
  • Gode kommunikasjonsevner 
  • Endringsvillig, fleksibel og utviklingsorientert 
  • Være teamarbeider, men samtidig ha fokus på egne oppgaver 
  • Engasjement for målgruppen  

We’re Comfort Hotel® – a hotel chain that promise to give our guests what they need, and skip the unnecessary. We have great locations, urban design and we’re offering selected service,  but the service we give is great. We aim to be easy & likeable. As in easy on the wallet, with easy access and last but definitely not least – easy on the planet. 

What’s in it for you?

To all our super colleagues, we salute you with great perks and benefits! 

A culture to cherish

A culture to cherish

Our people are brave, laid-back and keen to make the guests their top priority! The warm and welcoming atmosphere creates the right setting for people to flourish and work their magic. We have the freedom we need to perform our tasks and we solve problems as they arise in the best way we see fit. A strong team spirit and family-feeling foster a culture of collaboration. And when there’s something to celebrate, we make sure to have some fun! In larger cities, we also regularly host after-work events to allow colleagues to mingle.

A culture to cherish

Job security for peace of mind

Job security for peace of mind

When you work with us, we’ll take your whole life situation into consideration. We offer good job security through collective agreements and insurances, as well as paid parental leave, holiday leave, wellness allowance, attractive pension plans and competitive salaries. We’re there for you.

Job security for peace of mind

Room to grow

Room to grow

With more than 200 hotels across the Nordics, there are endless opportunities for career progression! Would you like to work full-time, part-time, a few hours here and there, or perhaps only a season? We have room for you, no matter where you’re at. We encourage creativity and curiosity, and we make every effort to foster a learning culture for professional development. An academic degree isn't the most important thing for us. If you have the right mindset, we can certainly promise you a bright future!

Room to grow

Going places

Going places

We encourage you to get out and explore all that life has to offer! So, we always offer numerous discounts to you and your friends and family at our hotels, bars and restaurants. From this year onwards we will be offering you four FREE hotel nights per year.* To be sure our employees are treated like VIPs we will also offer you an upgrade whenever possible. You can also take advantage of our fantastic partnerships with Ving/Spies/Tjäreborg and Norwegian Airlines, giving you great rates on air travel, charter holidays, car rental and more! 

*If you are employed on a contract for at least 20% of full-time working hours.

Going places

Open mind, open hearts

Open mind, open hearts

Our heart beats for the world around us. To meet global challenges, we support the transition to clean energy, and we recently opened the first zero-energy hotel in the Nordics. We seek to use organic produce and have championed the elimination of unsustainable palm oil. We promote equal rights above all and are proud sponsors of Pride. Regardless of your ethnicity, gender, religious beliefs, disabilities or age - our doors are always open.

Open mind, open hearts

Life at Nordic Choice Hotels

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Meet Michelle - Front Office

Meet Michelle, part of the Front Office team at one of our Comfort Hotels. She has worked at Nordic Choice Hotels since September 2021 but has no prior experience of the hotel industry. She encourages service-minded people who relish the idea of a varied working day to go ahead and apply for a ...
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Meet I Made - Chef

I Made has extensive experience from the culinary world born in Indonesia and worked all over the world at Cruise ships, in the US and The Netherlands before moving to Kiruna in the north of Sweden. But the cold was a bit too much to handle, so he moved with his family to Stockholm and that’s ...
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Meet João - Head Waiter

Hear Head Waiter João talk about his career journey and how he is pursuing his dream of becoming a Food & Beverage Manager in the future. What makes you proud of working at Nordic Choice Hotels? First of all, Nordic Choice Hotels is a very exciting and large hotel company. I feel very aligned ...
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Meet Annika - Front Office

Annika at Front Office has been working at Nordic Choice Hotels for more than 30 years (!) and has also won the award 'The Employee of the Year' one year. Read about her insights from working within Guest Services. What makes you proud of working at Nordic Choice Hotels? I always get really ...
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Meet Avatar - Teamleader in Tech

What makes you proud of working at Nordic Choice Hotels/eBerry? The culture and diversity at eBerry makes me feel proud. If you look at the diversity, I guess all together we can speak 13 different languages. Which is great! The organisation encourages "Dare to disagree", not only on paper but ...
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