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Extra F&B Service Heroes - Nordic Light Hotel

Location

Sweden, Stockholm

Location

Sweden, Stockholm

Apply by

2022-06-19

Short about the position:

Lykke restaurant and bar has a strong focus on Nordic food, drinks, and design. We strive to be the designated choice in the neighbourhood where guests can have their afterwork, lunch and dinner. We have high set goals for the restaurant and bar and strive to become industry leading instead of following. 

Main Tasks:

  • Responsible for high quality service with the goal of obtaining high guest satisfaction, sending out quality products and work actively with sales
  • Being up to date with the department's goals and objectives and work everyday to maintain those goals
  • Keeping the good spirit and motivation up within the whole team
  • Responsible for your own cashier
  • Keeping the restaurant clean and in good condition at all times

General Hotel Standards:

Working to create unique, personal and memorable experiences to our guests; with the highest possible service standards. Every single employee has the responsibility for creating an outstanding work climate and we help each other out, no matter which department you work in. We as the Nordic Light family always work as the preferred example, we inspire and motivate each other to maintain that standard. At Nordic Light Hotel and Lykke we talk with each other not about each other.

Tasks and Responsibilities:

  • Responsible for maintaining an outstanding service level in the restaurant according to the set standards
  • Assuring that all products served are spot on and according to the set standard
  • Assuring that other colleagues will follow those standards as well
  • Responsible for your own station and guests, but always ready to help out a colleague
  • Assuring that collaboration between kitchen and restaurant is always functioning
  • Work according to the sequence of service
  • Sales driven
  • Make sure that the mise en place for the shift is always spot on, assuring that the mise en place for the next shift is in place
  • Always up to date on food, wine and drink menus in the restaurant
  • Responsible for a good working climate and that guests are always happy and returning
  • Responsible for reporting defects or points of improvement to the management
  • Responsible for maintaining reservations in the restaurant and that they are updated in the booking system
  • Responsible for assuring that the opening and closing procedures are followed
  • Responsible for keeping the restaurant clean and in good condition at all times
  • Be updated on guest feedback and if necessary be part of the think tank to improve service
  • Responsible for following the cashier procedures and a balanced cashier at the end of the shift
  • Have good knowledge of wine and other beverages
  • Co-responsible for obtaining the hotels environmental goals
  • Always on time before the shift on the floor in the correct uniform

You are/have:

  • An absolute hotel, bar and restaurant enthusiast and willing to grow in the industry
  • Having a great self confidence and loves taking ownership
  • Looking to grow within our organisation to an head waiter position
  • Been working at least three years in excellent (hotel) restaurants
  • Preferably been travelling and/or working abroad for some time
  • Genuine and honest person
  • Not been taught hospitality, but born with it!
  • Always in for developing to improve, and becoming a leader in the industry
  • A king/queen in telling stories and entertaining our guests
  • Flexible in working hours (weekends, late hours, day and evening)
  • Able to keep calm and the overview in nearly all situations
  • An absolute respect for other people and couldn't care less about gender, religion, sexual preferences, culture, handicap etc.
  • Always an example ambassador for the hotel and restaurant in and out of the job, including on social media
  • Always maintaining a good working atmosphere and motivate your co-workers

Do you see a reflection of yourself in the bulletpoints? Then send us your application now!

What are you waiting for?!

Nordic Choice Hotels är ett av Skandinaviens största hotellkedja med över 12 000 anställda. Vi erbjuder våra gäster energi, mod och begeistring och tror att vår positiva utveckling och tillväxt är resultatet av medarbetare som både törs tänka och vara annorlunda.

What’s in it for you?

To all our super colleagues, we salute you with great perks and benefits! 

A culture to cherish

A culture to cherish

Our people are brave, laid-back and keen to make the guests their top priority! The warm and welcoming atmosphere creates the right setting for people to flourish and work their magic. We have the freedom we need to perform our tasks and we solve problems as they arise in the best way we see fit. A strong team spirit and family-feeling foster a culture of collaboration. And when there’s something to celebrate, we make sure to have some fun! In larger cities, we also regularly host after-work events to allow colleagues to mingle.

A culture to cherish

Job security for peace of mind

Job security for peace of mind

When you work with us, we’ll take your whole life situation into consideration. We offer good job security through collective agreements and insurances, as well as paid parental leave, holiday leave, wellness allowance, attractive pension plans and competitive salaries. We’re there for you.

Job security for peace of mind

Room to grow

Room to grow

With more than 200 hotels across the Nordics, there are endless opportunities for career progression! Would you like to work full-time, part-time, a few hours here and there, or perhaps only a season? We have room for you, no matter where you’re at. We encourage creativity and curiosity, and we make every effort to foster a learning culture for professional development. An academic degree isn't the most important thing for us. If you have the right mindset, we can certainly promise you a bright future!

Room to grow

Going places

Going places

We encourage you to get out and explore all that life has to offer! So, we always offer numerous discounts to you and your friends and family at our hotels, bars and restaurants. From this year onwards we will be offering you four FREE hotel nights per year.* To be sure our employees are treated like VIPs we will also offer you an upgrade whenever possible. You can also take advantage of our fantastic partnerships with Ving/Spies/Tjäreborg and Norwegian Airlines, giving you great rates on air travel, charter holidays, car rental and more! 

*If you are employed on a contract for at least 20% of full-time working hours.

Going places

Open mind, open hearts

Open mind, open hearts

Our heart beats for the world around us. To meet global challenges, we support the transition to clean energy, and we recently opened the first zero-energy hotel in the Nordics. We seek to use organic produce and have championed the elimination of unsustainable palm oil. We promote equal rights above all and are proud sponsors of Pride. Regardless of your ethnicity, gender, religious beliefs, disabilities or age - our doors are always open.

Open mind, open hearts

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