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Operations Manager - Comfort Hotel Malmö


Sweden, Malmö


Sweden, Malmö

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We are now looking for a 



Our Comfort Family is full of energetic and courageous people with a positive attitude. These are the features that we also expect from YOU! We want the most enthusiastic and passionate employees to build together the strongest winning culture in the industry. We love creative, individual talents who can deliver service out of the ordinary. 

As a manager you are a highly experienced hospitality industry professional and you have at least four years experience of hospitality management in the Nordic market. You are especially strong in operations and you have skills to develop all departments in order to win the market. You are fluent in Swedish and English and as a performer you are not afraid of challenges. In this position you are a part of the management team of the Comfort Hotel Malmö. Your closest team consists of highly professional Head of Departments. Perhaps your future is to be a GM ? 

Are you ready to accept the challenge?

What makes you the best candidate?


Your primary duty is to assume responsibility for all operations in Comfort Hotel Malmö

This includes responsibility for:

  • Breakfast 
  • Conference, Meeting & Events
  • Barception F&B (BAR+RECEPTION)
  • Security, Maintenance, Some key Guest Relations, IT responsibility at hotel level
  • Chain concepts 


The position involves:

  • Staff responsibility for the above departments, which involves team members satisfaction, training and further development of staff. Recruitment’s and making sure that the right tools are available to achieve the defined KPI goals.
  • Working continuously to update and develop concepts within the area of responsibility, adapted for the hotel’s target groups.
  • Organizing operations in the departments to create an unforgettable experience for the hotel’s guests
  • Involvement in preparing the budget, weekly forecasting
  • Responsibility for performance in all Hotel’s departments - including sales, revenue, operational efficiency, costs, and result.
  • Responsibility for ensuring a high level of employe, service and guest satisfaction 


We are looking for You who have experience as a hotel/or Reception manager,  F&B Manager and maybe a strong F&B background, with experience from meeting and conferences, banquets or kitchens will also be heavily emphasized.

It is a great advantage if you have an understanding of or knowledge of the systems Exflow / PMI / TimePlan / Cenium m.f.


The position involves work during the day, but work on both evenings and weekends will occur. Just like it normally is when working in a hotel.




You are confident and have good self-insight

You are clear in your communication

You perform coaching leadership

You are flexible and good at problem solving

You listen to other people's ideas and have the ability to transform ideas into reality


When joining the Comfort Crew, you´ll receive all Nordic Choice Hotels employee benefits, career opportunities – and of course great colleagues.


Welcome to apply for this position, please fill out your application latest 01.06.2022. Please send us your application letter and CV in Swedish or English.

We’re Comfort Hotel® – a hotel chain that promise to give our guests what they need, and skip the unnecessary. We have great locations, urban design and we’re offering selected service,  but the service we give is great. We aim to be easy & likeable. As in easy on the wallet, with easy access and last but definitely not least – easy on the planet.  

What’s in it for you?

To all our super colleagues, we salute you with great perks and benefits! 

A culture to cherish

A culture to cherish

Our people are brave, laid-back and keen to make the guests their top priority! The warm and welcoming atmosphere creates the right setting for people to flourish and work their magic. We have the freedom we need to perform our tasks and we solve problems as they arise in the best way we see fit. A strong team spirit and family-feeling foster a culture of collaboration. And when there’s something to celebrate, we make sure to have some fun! In larger cities, we also regularly host after-work events to allow colleagues to mingle.

A culture to cherish

Job security for peace of mind

Job security for peace of mind

When you work with us, we’ll take your whole life situation into consideration. We offer good job security through collective agreements and insurances, as well as paid parental leave, holiday leave, wellness allowance, attractive pension plans and competitive salaries. We’re there for you.

Job security for peace of mind

Room to grow

Room to grow

With more than 200 hotels across the Nordics, there are endless opportunities for career progression! Would you like to work full-time, part-time, a few hours here and there, or perhaps only a season? We have room for you, no matter where you’re at. We encourage creativity and curiosity, and we make every effort to foster a learning culture for professional development. An academic degree isn't the most important thing for us. If you have the right mindset, we can certainly promise you a bright future!

Room to grow

Going places

Going places

We encourage you to get out and explore all that life has to offer! So, we always offer numerous discounts to you and your friends and family at our hotels, bars and restaurants. From this year onwards we will be offering you four FREE hotel nights per year.* To be sure our employees are treated like VIPs we will also offer you an upgrade whenever possible. You can also take advantage of our fantastic partnerships with Ving/Spies/Tjäreborg and Norwegian Airlines, giving you great rates on air travel, charter holidays, car rental and more! 

*If you are employed on a contract for at least 20% of full-time working hours.

Going places

Open mind, open hearts

Open mind, open hearts

Our heart beats for the world around us. To meet global challenges, we support the transition to clean energy, and we recently opened the first zero-energy hotel in the Nordics. We seek to use organic produce and have championed the elimination of unsustainable palm oil. We promote equal rights above all and are proud sponsors of Pride. Regardless of your ethnicity, gender, religious beliefs, disabilities or age - our doors are always open.

Open mind, open hearts

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