Location
Sweden, Stockholm
Who we are
For us at Nordic Light Hotel it is not about different target groups, luxury or industries. For us it is about being a hotel, a meeting space, the social hub and the employer where everyone at any time of the day feels welcome.
Nordic Light Hotel is a lifestyle hotel where service, design, food and the guest as well as staff are in focus. Our location is one of the best meeting spots in Stockholm within walking distance to restaurants, commuting and tourist attractions. We are progressive, equal and inclusive.
We strive to create an attractive meeting place with a varied range of services and goods that appeal to all many target groups
We are proud to be a part of Nordic Hotel & Resorts which in turn is owned by Nordic Choice Hotels; we consists of a group of independent lifestyle hotels such as At Six, HOBO, Amerikalinjen, The Thief, Yasuragi and more.
Work Responsibilities
As a Front Desk Manager at Nordic Light Hotel you thrive of leading and working with a progressive and professional service team. Our hospitality is genuine, rather thoughtful than polite.
Your main responsibilities will be to ensure that the front desk agents to become a high performance service team and achieve genuine service to all our targets groups.
You will together with the rest of the departmental management team; manage operational growth, profitability and drive improvement in guest satisfaction.
To ensure and improve the operational effectiveness and ensure that you together with your team provide a genuine and including guest experience.
To lead the team in all areas of people management, including recruitment, training and development, performance management
Who you are
The position is full time and requires that you are able to work flexible hours, including weekends
Please submit your application online as soon as possible.
For any questions regarding the position please contact General Manager Elin Roquet @ elin.roquet@nordiclighthotel or Front Desk Manager Linn Björö @ linn.bjoro@nordiclighthotel.com
Selection is ongoing and the position may be filled before the last day of application.
We will only accept applications online.
As part of of Strawberry, you will get the best employee benefits of the industry.
Our people always make guests their top priority! Our warm and welcoming atmosphere creates the right setting for you to flourish and work your magic. You will get the freedom you need to perform your tasks and solve problems as they arise in the best way you see fit. A strong team spirit and family-feeling foster a culture of collaboration. And when there’s something to celebrate, we make sure to have some fun! In larger cities, we also regularly host after-work events to allow colleagues to mingle. How do we achieve all this you may wonder? We believe it’s down to the fact that we’re a diverse crowd full of energy, courage and enthusiasm. That’s how we create extraordinary experiences every single day!
When you work with us, we’ll take your whole life situation into consideration. We offer good job security through collective agreements and insurances, as well as paid parental leave, holiday leave, wellness allowance, attractive pension plans and competitive salaries. We’re there for you.
With more than 200 hotels across the Nordics, we offer you endless opportunities for career progression! Would you like to work full-time, part-time, a few hours here and there, or perhaps only a season? We have room for you, no matter where you’re at. We encourage creativity and curiosity, and we make every effort to foster a culture of learning for professional development. Ready to take your next career leap within the company? We applaud you and will help you achieve this! An academic degree isn't the most important thing for us. If you have the right mindset, we can certainly promise you a bright future!
We encourage you to get out and explore all that life has to offer! So, we always give numerous discounts to you and your friends and family at our hotels, bars and restaurants. As part of Strawberry, you get four FREE nights at our hotels each year* To remind you just how important you are, we’ll always do our best to offer you an upgrade! And on top of that, we’ve also partnered with other companies to give you sweet deals on air travel, charter holidays, car rental and lots more.
*If you are employed on a contract for at least 20% of full-time working hours.
Our heart beats for the world around us. To meet global challenges, we support the transition to clean energy, and we recently opened the first zero-energy hotel in the Nordics. We seek to use organic produce and have championed the elimination of unsustainable palm oil. We promote equal rights above all and are proud sponsors of Pride. Regardless of your ethnicity, gender, religious beliefs, disabilities or age - our doors are always open.
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Be it a vibrant city, a tranquil island or a charming little town in the mountains, you’ll probably find one of our hotels there.
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