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Front Desk Manager, Nordic Light Hotel

Location

Sweden, Stockholm

Location

Sweden, Stockholm

Apply by

2022-06-03

Who we are

For us at Nordic Light Hotel it is not about different target groups, luxury or industries. For us it is about being a hotel, a meeting space, the social hub and the employer where everyone at any time of the day feels welcome.

Nordic Light Hotel is a lifestyle hotel where service, design, food and the guest as well as staff are in focus. Our location is one of the best meeting spots in Stockholm within walking distance to restaurants, commuting and tourist attractions. We are progressive, equal and inclusive.

We strive to create an attractive meeting place with a varied range of services and goods that appeal to all many target groups

We are proud to be a part of Nordic Hotel & Resorts which in turn is owned by Nordic Choice Hotels; we consists of a group of independent lifestyle hotels such as At Six, HOBO, Amerikalinjen, The Thief, Yasuragi and more.

 

Work Responsibilities

As a Front Desk Manager at Nordic Light Hotel you thrive of leading and working with a progressive and professional service team. Our hospitality is genuine, rather thoughtful than polite.

Your main responsibilities will be to ensure that the front desk agents to become a high performance service team and achieve genuine service to all our targets groups.

You will together with the rest of the departmental management team; manage operational growth, profitability and drive improvement in guest satisfaction.

To ensure and improve the operational effectiveness and ensure that you together with your team provide a genuine and including guest experience.

To lead the team in all areas of people management, including recruitment, training and development, performance management

 

Who you are

  • Documented experience in a similar position 
  • Excellent motivating, training and follow through skills
  • You have a energetic approach to deliver genuine guest service at all times 
  • Highly organized, results-oriented, work well under pressure
  • Fluent in English in speech and writing, to be able to understand Swedish. Additional languages is a plus

The position is full time and requires that you are able to work flexible hours, including weekends

 

Please submit your application online as soon as possible.

For any questions regarding the position please contact General Manager Elin Roquet @ elin.roquet@nordiclighthotel or Front Desk Manager Linn Björö @ linn.bjoro@nordiclighthotel.com

Selection is ongoing and the position may be filled before the last day of application. 

We will only accept applications online.

 

 

 

 

What’s in it for you?

To all our super colleagues, we salute you with great perks and benefits! 

A culture to cherish

A culture to cherish

Our people are brave, laid-back and keen to make the guests their top priority! The warm and welcoming atmosphere creates the right setting for people to flourish and work their magic. We have the freedom we need to perform our tasks and we solve problems as they arise in the best way we see fit. A strong team spirit and family-feeling foster a culture of collaboration. And when there’s something to celebrate, we make sure to have some fun! In larger cities, we also regularly host after-work events to allow colleagues to mingle.

A culture to cherish

Job security for peace of mind

Job security for peace of mind

When you work with us, we’ll take your whole life situation into consideration. We offer good job security through collective agreements and insurances, as well as paid parental leave, holiday leave, wellness allowance, attractive pension plans and competitive salaries. We’re there for you.

Job security for peace of mind

Room to grow

Room to grow

With more than 200 hotels across the Nordics, there are endless opportunities for career progression! Would you like to work full-time, part-time, a few hours here and there, or perhaps only a season? We have room for you, no matter where you’re at. We encourage creativity and curiosity, and we make every effort to foster a learning culture for professional development. An academic degree isn't the most important thing for us. If you have the right mindset, we can certainly promise you a bright future!

Room to grow

Going places

Going places

We encourage you to get out and explore all that life has to offer! So, we always offer numerous discounts to you and your friends and family at our hotels, bars and restaurants. From this year onwards we will be offering you four FREE hotel nights per year.* To be sure our employees are treated like VIPs we will also offer you an upgrade whenever possible. You can also take advantage of our fantastic partnerships with Ving/Spies/Tjäreborg and Norwegian Airlines, giving you great rates on air travel, charter holidays, car rental and more! 

*If you are employed on a contract for at least 20% of full-time working hours.

Going places

Open mind, open hearts

Open mind, open hearts

Our heart beats for the world around us. To meet global challenges, we support the transition to clean energy, and we recently opened the first zero-energy hotel in the Nordics. We seek to use organic produce and have championed the elimination of unsustainable palm oil. We promote equal rights above all and are proud sponsors of Pride. Regardless of your ethnicity, gender, religious beliefs, disabilities or age - our doors are always open.

Open mind, open hearts

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