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Night Audit Clarion Hotel & Congress Sea U

Location

Sweden, Helsingborg

Location

Sweden, Helsingborg

Apply by

2023-02-28

Clarion Hotel Sea U har Helsingborgs bästa läge med första parkett och en magisk utsikt. Tack vare passionerade medarbetare överträffar vi gästernas förväntningar. Genom att vara personliga och professionella levererar vi alltid service på högsta nivå. Vi ökar livskvaliteten för både medarbetare och gäster. Och vi har modet att tänka nytt. För vi vet att morgondagen bara är en god natts sömn bort.

Clarion Hotel Sea U öppnade februari 2021 och har 251 hotellrum plus kongress kapacitet för upp till 1200 gäster. Vår restaurang AMA, Livingroom och Rooftop Bar är naturliga platsern både för hotellgäster och Helsingborgarna att hänga på. 

Night Audit (NA) rapporterar till Welcome Office Manager (WOM)

 

Om jobbet

Vi förväntar oss att du genomför ditt arbete med våra värdeord: energi, mod och begeistring. Din energi är utåtriktad, sprudlande och påhittig. Ditt mod visas genom självständighet, ägandeskap och initiativtagande. Du har passion för yrket, är nyfiken och engagerad och tar dig an alla uppgifter med begeistring. Du är van att arbeta snabbt och flexibelt. Sammanhållning & teamwork är viktigt! Arbetat i Cenium är en merit.

Som night audit arbetar du när alla gäster sover. Du hanterar gästförfrågningar, administrativa uppgifter och ser till att vi är rustade inför kommande dag på hotellet. Arbetet innebär att du har stort eget ansvar då du är ansvarig under natten samt säkerställer att alla våra gäster är trygga hos oss. Du arbetar efter checklista.

I tjänsten ingår bland annat

  • Ansvara för att alla våra gäster får en service i världsklass
  • Traditionellt receptionsarbete såsom att checka in och ut gäster, svara i telefon, ta emot bokningar, förbereda ankomstlista, fakturering med mera.
  • Väldigt god kännedom om våra säkerhetsrutiner och krisplan
  • Ansvar för att löpande följa upp kundnöjdhet i hotellets feedbacksystem
  • Diverse administrativa uppgifter
  • Besvara gäst meddelanden via våra externa bokningskanaler
  • Tillse att samtliga punkter på skiftets checklista blir genomförda
  • Vara med och bidra till ett bra arbetsklimat där alla ställer upp för varandra
  • Du har gästkontakt på plats samt via mail och telefon vid behov
  • Vi arbetar aktivt med merförsäljning och ser det som en service till våra gäster.
  • Övriga arbetsuppgifter som tilldelats av närmaste chef.
  • Ansvarar för att hålla receptionsområdet i bästa skick efter givna instruktioner 

Vill du jobba med ett härligt gäng som gillar och ha skoj ihop? 

DÅ SÖKER DU NU!

Sysselsättningsgrad: Tjänsten är 83%
Arbetstider: Varannan vecka
Lön: Enligt kollektivavtal.
Tillträde: April 2023 eller enligt ök. Intervjuer sker löpande.
Vid frågor: Madeleine.ramsell@choice.se

What’s in it for you?

To all our super colleagues, we salute you with great perks and benefits! 

A culture to cherish

A culture to cherish

Our people are brave, laid-back and keen to make the guests their top priority! The warm and welcoming atmosphere creates the right setting for people to flourish and work their magic. We have the freedom we need to perform our tasks and we solve problems as they arise in the best way we see fit. A strong team spirit and family-feeling foster a culture of collaboration. And when there’s something to celebrate, we make sure to have some fun! In larger cities, we also regularly host after-work events to allow colleagues to mingle.

A culture to cherish

Job security for peace of mind

Job security for peace of mind

When you work with us, we’ll take your whole life situation into consideration. We offer good job security through collective agreements and insurances, as well as paid parental leave, holiday leave, wellness allowance, attractive pension plans and competitive salaries. We’re there for you.

Job security for peace of mind

Room to grow

Room to grow

With more than 200 hotels across the Nordics, there are endless opportunities for career progression! Would you like to work full-time, part-time, a few hours here and there, or perhaps only a season? We have room for you, no matter where you’re at. We encourage creativity and curiosity, and we make every effort to foster a learning culture for professional development. An academic degree isn't the most important thing for us. If you have the right mindset, we can certainly promise you a bright future!

Room to grow

Going places

Going places

We encourage you to get out and explore all that life has to offer! So, we always offer numerous discounts to you and your friends and family at our hotels, bars and restaurants. From this year onwards we will be offering you four FREE hotel nights per year.* To be sure our employees are treated like VIPs we will also offer you an upgrade whenever possible. You can also take advantage of our fantastic partnerships with Ving/Spies/Tjäreborg and Norwegian Airlines, giving you great rates on air travel, charter holidays, car rental and more! 

*If you are employed on a contract for at least 20% of full-time working hours.

Going places

Open mind, open hearts

Open mind, open hearts

Our heart beats for the world around us. To meet global challenges, we support the transition to clean energy, and we recently opened the first zero-energy hotel in the Nordics. We seek to use organic produce and have championed the elimination of unsustainable palm oil. We promote equal rights above all and are proud sponsors of Pride. Regardless of your ethnicity, gender, religious beliefs, disabilities or age - our doors are always open.

Open mind, open hearts

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