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Assistant Front Office Manager

Location

Denmark, København

Location

Denmark, København

Apply by

2022-02-12

Clarion Hotel Copenhagen Airport is where the unexpected happens and at the same time our guests expectations are reached.

It’s a place to work for those who dare to be themselves, for crazy ideas and for fulfilling them, for creativity and professionalism.

 

It is our express aim that Clarion Hotel Copenhagen Airport shall have the most passionate employees and the strongest winning culture in the industry. This is why we are looking for creative, individual talents brimming with passion who can deliver service that is out of the ordinary.

In May we opened Comfort Hotel Copenhagen Airport, the world’s largest Comfort Hotel, with 605 rooms, 5 meeting rooms, and a bar on top floor with a stunning view over the airport.  

Comfort Hotel Copenhagen airport is operated with the same team as Clarion Hotel Copenhagen Airport. Which means that we are one big family, taking care of rooms and guests at both hotels.

The most important tasks to take ownership of

  • Service and Guest Satisfaction. Maintaining the highest level of service and competence, making sure that guests are always treated correctly.
  • Keeping the team spirit high and that the departments passion is shown in every action
  • Operational focus and supervision and development of reception staff.
  • Sales and Profit orientate
  • Schedule 
  • Answering guest reviews 
  • When WOM are absent, ultimate responsibility for the Welcome Office.

You speak at least one Scandinavian language and your English is fluent.

You will work 60% in operations and 40 % Back of house taking care of guest relations tasks You like the variety with morning, evening and weekend shifts. This is a full time position.  

Assistant Welcome Office Manager reports to Welcome Office Manager (WOM)


People are your passion and you care about mother earth.  

Our Welcome Office is Where, When, Why and What before our guests even ask for it. Whom is not the question, everyone is the right person to talk to. We are kind and our smile is our strongest weapon.

Are you the big-hearted Doer with great visions and strong leadership skills we are looking for? Apply today - we can’t wait to meet you!

 

There is a reason why exactly you want to work in Nordic Choice Hotels. You see opportunities in our 100 destinations. You think you will fit into our diversity among 13.000 employees. You are excited about our wonderful hotel chains and you have energy, courage and enthusiasm to spare. Want to know more about us? We look forward to hearing from you!

 

What’s in it for you?

To all our super colleagues, we salute you with great perks and benefits! 

A culture to cherish

A culture to cherish

Our people are brave, laid-back and keen to make the guests their top priority! The warm and welcoming atmosphere creates the right setting for people to flourish and work their magic. We have the freedom we need to perform our tasks and we solve problems as they arise in the best way we see fit. A strong team spirit and family-feeling foster a culture of collaboration. And when there’s something to celebrate, we make sure to have some fun! In larger cities, we also regularly host after-work events to allow colleagues to mingle.

A culture to cherish

Job security for peace of mind

Job security for peace of mind

When you work with us, we’ll take your whole life situation into consideration. We offer good job security through collective agreements and insurances, as well as paid parental leave, holiday leave, wellness allowance, attractive pension plans and competitive salaries. We’re there for you.

Job security for peace of mind

Room to grow

Room to grow

With more than 200 hotels across the Nordics, there are endless opportunities for career progression! Would you like to work full-time, part-time, a few hours here and there, or perhaps only a season? We have room for you, no matter where you’re at. We encourage creativity and curiosity, and we make every effort to foster a learning culture for professional development. An academic degree isn't the most important thing for us. If you have the right mindset, we can certainly promise you a bright future!

Room to grow

Going places

Going places

We encourage you to get out and explore all that life has to offer! So, we always offer numerous discounts to you and your friends and family at our hotels, bars and restaurants. From this year onwards we will be offering you four FREE hotel nights per year.* To be sure our employees are treated like VIPs we will also offer you an upgrade whenever possible. You can also take advantage of our fantastic partnerships with Ving/Spies/Tjäreborg and Norwegian Airlines, giving you great rates on air travel, charter holidays, car rental and more! 

*If you are employed on a contract for at least 20% of full-time working hours.

Going places

Open mind, open hearts

Open mind, open hearts

Our heart beats for the world around us. To meet global challenges, we support the transition to clean energy, and we recently opened the first zero-energy hotel in the Nordics. We seek to use organic produce and have championed the elimination of unsustainable palm oil. We promote equal rights above all and are proud sponsors of Pride. Regardless of your ethnicity, gender, religious beliefs, disabilities or age - our doors are always open.

Open mind, open hearts

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