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Front Desk 50% - Quality Hotel 11 & Eriksbergshallen

Location

Sweden, Göteborg

Location

Sweden, Göteborg

Apply by

2022-02-04

Quality Hotel 11 & Eriksbergshallen ligger längs kajkanten på Eriksberg i de ombyggda varvshusen. Här möter Göteborgs gedigna historia nutidens skandinaviska design på hotellet som har 259 rum, wellnessavdelning, restaurang och bar med härlig utsikt över älven. Eriksbergshallen, hotellets konferensavdelning, är en av Göteborgs största konferens- och mässhallar, med plats för 2000 personer. Här händer det saker hela tiden och det finns en energi som är svår att hitta på "vanliga" hotell.

 

Vi söker nu en ny kollega till vårt fantastiska hotell och Front Office Team på Quality Hotel 11 & Eriksbergshallen. 

Brinner du för service och att ge gästen det lilla extra, något som gästen inte förväntar sig att få? Då har du hittat helt rätt ! Vi söker dig som alltid sätter våra gäster i fokus, älskar utmaningar och inte har något emot att jobba i en arbetsmiljö med högt tempo. 

Vad gör dig till rätt person?

  • Du har ett brinnande intresse för gästnöjdhet, reception och varierande arbetsuppgifter
  • Du är en riktig glädjespridare, en lysande servicestjärna och en fantastisk kollega. 
  • Att du är resultatdriven och förstår att sälj = service 
  • Att du är initiativtagande och lösningsorienterad person som är orädd att fatta beslut
  • Trivs med att jobba varierande arbetstider förlagd dagtid, kvällstid samt helger
  • Flytande i både tal och skrift vad gäller svenska och engelska
  • Fyllda 20 år

Beskrivning av tjänsten

  • In - och utcheck av gäster
  • Svarar i telefon och mail
  • Tar emot nya bokningar
  • Fakturahantering
  • Bar

Meriterande

  • Erfarenhet i Cenium (eller annat bokningssystem)
  • Erfarenhet i reception
  • Erfarenhet inom serviceyrke

Är du den vi söker? Vänta inte för länge ansök redan idag - vi väntar på dig!

Tjänsten är en tillsvidareanställning på 50% med inledande provanställning. Vi har givetvis kollektivavtal. Arbetstiderna är oregelbundna, vanligtvis förlagda mellan ca 07-23 varannan helg.  Även nattpass kan förekomma. 

 

Om Quality

Vi bjuder på en färgstark hotellupplevelse som passar lika bra för affärsresenären och mötesdeltagaren som för eventgästen, turisten, jullovsfiraren, storfamiljen och kärleksparet. Familjen Quality Hotel är en av Nordens största hotellkedjor med över 60 hotell i Sverige, Norge och Danmark. Vi tillhör Nordic Choice Hotels tillsammans med hotellkedjorna Clarion Hotel och Comfort Hotel. Välkommen till vår stora familj!

Det finns en anledning till att det är just du som önskar att jobba i Nordic Choice Hotels. Du ser möjligheter på våra 100 destinationer. Du tror du kommer passa in i vår mångfald bland 13.000 anställda. Du är exalterad över våra fantastiska hotellkedjor och du har energi, mod och begeistring så det räcker och blir över. Vill du veta mer om oss? Vi ser fram emot din ansökan!

 

What’s in it for you?

To all our super colleagues, we salute you with great perks and benefits! 

A culture to cherish

A culture to cherish

Our people are brave, laid-back and keen to make the guests their top priority! The warm and welcoming atmosphere creates the right setting for people to flourish and work their magic. We have the freedom we need to perform our tasks and we solve problems as they arise in the best way we see fit. A strong team spirit and family-feeling foster a culture of collaboration. And when there’s something to celebrate, we make sure to have some fun! In larger cities, we also regularly host after-work events to allow colleagues to mingle.

A culture to cherish

Job security for peace of mind

Job security for peace of mind

When you work with us, we’ll take your whole life situation into consideration. We offer good job security through collective agreements and insurances, as well as paid parental leave, holiday leave, wellness allowance, attractive pension plans and competitive salaries. We’re there for you.

Job security for peace of mind

Room to grow

Room to grow

With more than 200 hotels across the Nordics, there are endless opportunities for career progression! Would you like to work full-time, part-time, a few hours here and there, or perhaps only a season? We have room for you, no matter where you’re at. We encourage creativity and curiosity, and we make every effort to foster a learning culture for professional development. An academic degree isn't the most important thing for us. If you have the right mindset, we can certainly promise you a bright future!

Room to grow

Going places

Going places

We encourage you to get out and explore all that life has to offer! So, we always offer numerous discounts to you and your friends and family at our hotels, bars and restaurants. From this year onwards we will be offering you four FREE hotel nights per year.* To be sure our employees are treated like VIPs we will also offer you an upgrade whenever possible. You can also take advantage of our fantastic partnerships with Ving/Spies/Tjäreborg and Norwegian Airlines, giving you great rates on air travel, charter holidays, car rental and more! 

*If you are employed on a contract for at least 20% of full-time working hours.

Going places

Open mind, open hearts

Open mind, open hearts

Our heart beats for the world around us. To meet global challenges, we support the transition to clean energy, and we recently opened the first zero-energy hotel in the Nordics. We seek to use organic produce and have championed the elimination of unsustainable palm oil. We promote equal rights above all and are proud sponsors of Pride. Regardless of your ethnicity, gender, religious beliefs, disabilities or age - our doors are always open.

Open mind, open hearts

Life at Nordic Choice Hotels

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Meet I Made - Chef

I Made has extensive experience from the culinary world born in Indonesia and worked all over the world at Cruise ships, in the US and The Netherlands before moving to Kiruna in the north of Sweden. But the cold was a bit too much to handle, so he moved with his family to Stockholm and that’s ...
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Meet João - Head Waiter

Hear Head Waiter João talk about his career journey and how he is pursuing his dream of becoming a Food & Beverage Manager in the future. What makes you proud of working at Nordic Choice Hotels? First of all, Nordic Choice Hotels is a very exciting and large hotel company. I feel very aligned ...
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Meet Annika - Front Office

Annika at Front Office has been working at Nordic Choice Hotels for more than 30 years (!) and has also won the award 'The Employee of the Year' one year. Read about her insights from working within Guest Services. What makes you proud of working at Nordic Choice Hotels? I always get really ...
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Meet Avatar - Teamleader in Tech

What makes you proud of working at Nordic Choice Hotels/eBerry? The culture and diversity at eBerry makes me feel proud. If you look at the diversity, I guess all together we can speak 13 different languages. Which is great! The organisation encourages "Dare to disagree", not only on paper but ...
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