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Group & Crew agent

Location

Denmark, København

Group & Crew agent

Location

Denmark, København

Apply by

2021-12-05

Kunne du tænke dig at arbejde for den mest kreative hotelkæde i Nordeuropa? For en kæde der løbende ekspanderer og skaber nye muligheder? Er du en person, som kan lide udfordringer og går efter det unikke? Nordic Choice Hotels har i årevis været synonym for innovation i hotelbranchen. Vi tror på at talent kan komme mange steder fra. Vi er aldrig gennemsnitlige.

Group & Crew agent rapportere til Director of Sales

JOBBET

  • Fuldtidsstilling, 37 timer
  • Daglige, ugentlige og månedlige opdatering af diverse airline crews. Herunder blandt andet at sørge for, at pris og segmenter er korrekt opdateret, og at aftaler i forhold til kontrakt overholdes.
  • Håndtering af indkomne gruppe forespørgsler, herunder bl. Leisure, musik og sports grupper. Sende tilbud og korrekt kontrakt, samt lægge bookinger ind i hotelsystemet Cenium.
  • Opfølgning på grupper før ankomst, herunder navne lister, betaling, bagageservice, middag og videregive informationen til relevante afdelinger.
  • Fakturering
  • Kommissionsafregning
  • Håndtere no-show og sene annulleringer
  • Sørge for at alle bookinger er kvalitetssikrede
  • Arbejde aktivt med mersalg
  • Hjælpe hotellets gæster både før, under og efter deres ophold
  • Tæt samarbejde med hotellets andre afdelinger, så gæsterne får en god oplevelse fra start til slut
  • Andre ad hoc opgaver som kan forekomme i afdelingen

DET FORVENTER VI AF DIG

  • Du er en teamplayer - vi støtter op om hinanden og hjælper, hvor vi kan. Både i og udenfor afdelingen
  • Passion for det du laver - du sætter en ære i at levere kvalitet til tiden
  • Du har erfaring fra en lignende stilling eller erfaring fra hotelbranchen
  • Flydende i dansk, svensk eller norsk, samt forståelse for de skandinaviske sprog Flydende i engelsk
  • Du er social - vi kan lide at have det sjovt og er de første der tilmelder os personale fester
  • Har du erfaring med airlines samt grupper, er du et hit

VI TILBYDER

  • Muligheden for at arbejde på tværs af to fantastiske men også forskellige brands under Nordic Choice Hotels
  • Plads til at du kan folde dine kreative ideer ud og prøve nye ting af 
  • Et mangfoldigt og inspirerende arbejdsmiljø med dedikerede mennesker
  • Et job fuldt af oplevelser og muligheder

 

Kan du klare jobbet med energi, mod og begejstring? Så søg stillingen allerede i dag.
Vi afholder samtaler løbende og ansættelse er efter aftale.

Har du spørgsmål til ovenstående er du velkommen til at kontakte Reservations Supervisor Tina Besjakov tina.besjakov@choice.dk

Ansøgninger modtages kun via link.

 

There is a reason why exactly you want to work in Nordic Choice Hotels. You see opportunities in our 100 destinations. You think you will fit into our diversity among 13.000 employees. You are excited about our wonderful hotel chains and you have energy, courage and enthusiasm to spare. Want to know more about us? We look forward to hearing from you!

 

What’s in it for you?

We’ll give you more than just a job at Nordic Choice Hotels

A culture to cherish

A culture to cherish

Our people are brave, laid-back and keen to work their magic with the guests as our top priority! The warm and welcoming atmosphere creates the right setting for people to flourish. We have the freedom we need to perform our tasks and we solve problems when they arise in the best way we see fit. A strong team spirit and family-feeling fosters a culture of collaboration. And when there’s something to celebrate, we make sure to mingle and have some fun!

A culture to cherish

Job security for peace of mind

Job security for peace of mind

When you work with us, we’ll take your whole life situation into consideration. We offer good job security through collective agreements and insurances, as well as paid parental leave, holiday leave, attractive pension plans and competitive salaries. We’re there for you.

Job security for peace of mind

Room to grow

Room to grow

With more than 200 hotels across Nordics, there are endless opportunities for career progression! Would you like to work full-time, part-time, a few hours here and there, or perhaps only a season? We have room for you, no matter where you’re at. We encourage creativity and curiosity, and we make every effort to foster a learning culture for professional development. An academic degree isn't the most important thing for us. If you have the right mindset, we can certainly promise you a bright future!

Room to grow

Going places

Going places

We encourage you to get out and explore all that life has to offer! So, we offer numerous discounts to you and your friends and family at our hotels and restaurants. We also have fantastic partnerships with Ving/Spies/Tjäreborg and Norwegian Airlines, giving you great rates on air travel, charter holidays, car rental and more!

Going places

Open mind, open hearts

Open mind, open hearts

Our heart beats for the world around us. To meet global challenges, we support the transition to clean energy, and we recently opened the first zero-energy hotel in the Nordics. We seek to use organic produce and have championed the elimination of unsustainable palm oil. We promote equal rights above all and are proud sponsors of Pride. Regardless of your ethnicity, gender, religious beliefs, disabilities or age - our doors are always open.

Open mind, open hearts

Life at Nordic Choice Hotels

Meet Supornrat - Housekeeping

What makes you proud of working at Nordic Choice Hotels? To work at an employer who really takes care of their employees. It doesn’t matter where we come from or what background we have. We are all the same. I'm also very proud to be a part of a team so I can influence a good team spirit. I'm ...
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Meet João - Head Waiter

Hear Head Waiter João talk about his career journey and how he is pursuing his dream of becoming a Food & Beverage Manager in the future. What makes you proud of working at Nordic Choice Hotels? First of all, Nordic Choice Hotels is a very exciting and large hotel company. I feel very aligned ...
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Meet Maria - Chef

Meet Maria, Chef in Helsinki, Finland. What makes you proud of working at Nordic Choice Hotels? I am proud that the company shares my values and it is called WeCare. And as a chef I am also especially proud of the food revolution which Nordic Choice is committed to. Cooking comes from my heart ...
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Meet Annika - Front Office

Annika at Front Office has been working at Nordic Choice Hotels for more than 30 years (!) and has also won the award 'The Employee of the Year' one year. Read about her insights from working within Guest Services. What makes you proud of working at Nordic Choice Hotels? I always get really ...
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Meet Avatar - Teamleader in Tech

What makes you proud of working at Nordic Choice Hotels/eBerry? The culture and diversity at eBerry makes me feel proud. If you look at the diversity, I guess all together we can speak 13 different languages. Which is great! The organisation encourages "Dare to disagree", not only on paper but ...
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Meet Shakeel - Conference Host

What makes you proud of working at Nordic Choice Hotels? The openness, the spirit, the loyalty and I think the motto “Room for all” describes us very well. We are employees from all over the world, with different history and backgrounds and we work together as one big family. I am so proud to ...
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