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Welcome Office Agent (flere deltidsstillinger)

Location

Norway, Tromsø

Location

Norway, Tromsø

Apply by

2021-07-28

Clarion Hotel The Edge utvider teamet - Er du den vi leter etter? 

Clarion Hotel The Edge er Tromsøs største kongress- og konferansehotell, og med Kitchen & Table Tromsø og Living Room er The Edge et naturlig kulturelt samlingspunkt i Nordens Paris. 

Blir det fyrverkeri rundt deg i resepsjonen?
Din rolle er utrolig viktig for Clarion Hotel The Edge.  Du er ansiktet utad og er avgjørende for gjestenes inntrykk og opphold.  Som Welcome Office Agent har du full kontroll over hva som skjer på huset alle døgnets tider, og kan samtidig gi serviceopplevelser som våre gjester ikke en gang visste at var mulig. Kulturen vår er en av våre største eiendeler, og hvis du får jobben, blir du en ambassadør som lever og puster den.

Du er en sjarmerende person med en lomme full av festtriks og en følelse av hva gjestene våre vil ha før de vet det selv. Du evner også å samarbeide med andre avdelinger for å oppnå en service utenom det vanlige.  Du har genuint passion for service! 

JOBB

  • Generelt resepsjonsarbeid;
    Innsjekk, utsjekk, besvare spørsmål/forespørsler direkte og over telefon, håndtere epost og andre kanaler.
  • Arbeide aktivt med mersalg og se på det som service for våre gjester.
  • Welcome Office er ansvarlig for sikkerhet og brann på hotellet, så det er viktig at du har ett stort mindset for sikkerhet.
     

TALENT

  • Du brenner for service utenom det vanlige og liker å utfordre det tradisjonelle  
  • Du er en "DO'er"
  • Du er en initiativtaker og har evnen til å være proaktiv og fleksibel
  • Du har øye for detaljer, du er effektiv, nøyaktig og løsningsorientert.
  • Du har  gode språkkunnskaper, du er flytende på et skandinavisk språk og har god engelsk 

VI TILBYR
Du vil ha gode utviklingsmuligheter i Nordens mest spennende og ekspansive hotellgruppe, Nordic Choice Hotels med hotell på 100 destinasjoner og 13 000 ansatte. På Clarion Hotel The Edge får du jobbe med lidenskapelige kolleger som vil utfordre deg til å nå nye høyder! Nordlyssesongen er utrolig spennende med gjester fra hele verden som ønsker å oppleve Nordens Paris. 

STILLING
Vi har 3 stk stillinger ledig:

  • 1 stk 35% stilling, arbeid ihht vaktliste fredag-søndag annen hver helg
  • 2 stk 52% stillinger, innebærer arbeid annenhver helg


Søknader behandles fortløpende og tjenesten kan besettes til før søknadsfristen, så ikke vent - kontakt oss i dag hvis du kan være den vi leter etter!

Vi behandler kun søknader sendt inn via lenken nedenfor.
Hvis du har spørsmål, ikke nøl med å kontakte Ida Romsøe, Hotel Manager, ida.romsoe@choice.no.

Gleder oss til å høre fra deg!

Det er en grunn til at det er akkurat du som ønsker å jobbe i Nordic Choice Hotels. Du ser muligheter på våre 100 destinasjoner. Du tror du vil passe inn i vårt mangfold blant 13.000 ansatte. Du er spent på våre fantastiske hotellkjeder og du har energi, mot og begeistring så det holder. Vil du vite mer om oss? Vi gleder oss til å høre fra deg!

 

What’s in it for you?

To all our super colleagues, we salute you with great perks and benefits! 

A culture to cherish

A culture to cherish

Our people are brave, laid-back and keen to make the guests their top priority! The warm and welcoming atmosphere creates the right setting for people to flourish and work their magic. We have the freedom we need to perform our tasks and we solve problems as they arise in the best way we see fit. A strong team spirit and family-feeling foster a culture of collaboration. And when there’s something to celebrate, we make sure to have some fun! In larger cities, we also regularly host after-work events to allow colleagues to mingle.

A culture to cherish

Job security for peace of mind

Job security for peace of mind

When you work with us, we’ll take your whole life situation into consideration. We offer good job security through collective agreements and insurances, as well as paid parental leave, holiday leave, wellness allowance, attractive pension plans and competitive salaries. We’re there for you.

Job security for peace of mind

Room to grow

Room to grow

With more than 200 hotels across the Nordics, there are endless opportunities for career progression! Would you like to work full-time, part-time, a few hours here and there, or perhaps only a season? We have room for you, no matter where you’re at. We encourage creativity and curiosity, and we make every effort to foster a learning culture for professional development. An academic degree isn't the most important thing for us. If you have the right mindset, we can certainly promise you a bright future!

Room to grow

Going places

Going places

We encourage you to get out and explore all that life has to offer! So, we always offer numerous discounts to you and your friends and family at our hotels, bars and restaurants. From this year onwards we will be offering you four FREE hotel nights per year.* To be sure our employees are treated like VIPs we will also offer you an upgrade whenever possible. You can also take advantage of our fantastic partnerships with Ving/Spies/Tjäreborg and Norwegian Airlines, giving you great rates on air travel, charter holidays, car rental and more! 

*If you are employed on a contract for at least 20% of full-time working hours.

Going places

Open mind, open hearts

Open mind, open hearts

Our heart beats for the world around us. To meet global challenges, we support the transition to clean energy, and we recently opened the first zero-energy hotel in the Nordics. We seek to use organic produce and have championed the elimination of unsustainable palm oil. We promote equal rights above all and are proud sponsors of Pride. Regardless of your ethnicity, gender, religious beliefs, disabilities or age - our doors are always open.

Open mind, open hearts

Life at Nordic Choice Hotels

Meet Nour - Bartender

Meet Nour Duru, Bartender at Clarion Hotel®. He loves to experiment with different drinks at the bar and often tries to lighten the mood amongst guests with his laughter. In his spare time, he likes to go boxing and has a dream of pitching a manuscript for Netflix series! What’s your role and ...
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Meet Michelle - Front Office

Meet Michelle, part of the Front Office team at one of our Comfort Hotels. She has worked at Nordic Choice Hotels since September 2021 but has no prior experience of the hotel industry. She encourages service-minded people who relish the idea of a varied working day to go ahead and apply for a ...
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Meet I Made - Chef

I Made has extensive experience from the culinary world born in Indonesia and worked all over the world at Cruise ships, in the US and The Netherlands before moving to Kiruna in the north of Sweden. But the cold was a bit too much to handle, so he moved with his family to Stockholm and that’s ...
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Meet João - Head Waiter

Hear Head Waiter João talk about his career journey and how he is pursuing his dream of becoming a Food & Beverage Manager in the future. What makes you proud of working at Nordic Choice Hotels? First of all, Nordic Choice Hotels is a very exciting and large hotel company. I feel very aligned ...
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Meet Annika - Front Office

Annika at Front Office has been working at Nordic Choice Hotels for more than 30 years (!) and has also won the award 'The Employee of the Year' one year. Read about her insights from working within Guest Services. What makes you proud of working at Nordic Choice Hotels? I always get really ...
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Meet Avatar - Teamleader in Tech

What makes you proud of working at Nordic Choice Hotels/eBerry? The culture and diversity at eBerry makes me feel proud. If you look at the diversity, I guess all together we can speak 13 different languages. Which is great! The organisation encourages "Dare to disagree", not only on paper but ...
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