Apply now

Concierge

Apply by

2021-11-30

Lily Country Club er en ny resort, i naturskjønne omgivelser kun 9 minutter fra Oslo Lufthavn Gardermoen og med en umiddelbar nærhet til anerkjente Miklagard Golfbane.  

Lily Country Club blir mer enn bare et hotell, og våre gjester vil besøke oss av ulike grunner. Nyte et spa-opphold, en samling med de aller beste, en runde eller to med golf eller som deltager på en konferanse. 

Når de forlater oss gjør de det likevel med en felles opplevelse. Nemlig at Lily Country Club ble et opphold som setter varige spor. Og en destinasjon de ønsker å besøke – igjen og igjen.

Lily Country Club er heleid av Aker Property Group og er en del av Nordic Hotels & Resorts familien hvor blant andre The Thief, Amerikalinjen, Farris Bad, Yasuragi, The Villa, med flere inngår. 

Vi søker nå nye stjerner til vårt team i resepsjonen i spennende stilling som Concierge (100% fast stilling)

 

Formål med stillingen

Du skal sørge for at gjesten får verdifulle opplevelser som blir til gode minner, og med ditt arbeid sørger du for at oppholdet blir enda bedre for gjesten. Du er profesjonell, med et glimt i øyet samtidig som du er genuint nysgjerrig på gjestene våre.

Du sørger for at gjestene gleder seg til neste gjensyn med Lily Country Club.

 

Hvem er du?

Vi er sikker på at du har god erfaring fra lignende stilling, og at du ønsker å utvikle deg videre. Du brenner for å gjøre dette til et attraktiv møteplass for gjesten ved å ha et høyt servicenivå, og et ønske om å skape en ekstraordinær gjestereise.

Vi er også sikre på at du er en person som tar eierskap til din rolle, og fyller den med masse humorlagspill og god løsningsevne. Du ser positivt på utfordringer, og går gjerne en ekstra mil for å finne de beste løsningene for gjesten sammen med dine kollegaer.

Du kjenner på hvert fiber i kroppen at du vil være en del av Lily familien , og at du er klar for å utøve eksepsjonell service, samt å få alle gjester til å føle seg unike og sett.

 

Arbeidsoppgaver

Som concierge jobber du i team  med resepsjonister og sammen skal du sørge for uforglemmelige øyeblikk for våre gjester. Du vil ha daglig sjekklister og gjøremål som blant annet tar for seg våre VIP gjester, VIP transport, innkjøp og pynting av rom ved spesielle anledninger,  oppfølging av aktivitetsskjema, kontakt med gjester i forkant av opphold, være tilgjengelig for gjesten under hele oppholdet, bidra i resepsjonen med inn/utsjekk og innkommende telefon og mail.

I denne stillingen er det viktig at du er en glad person, utadvendt, aktiv og oppsøker gjestene. Du må være en problemløser og ser muligheter i enhver situasjon. Du må takle stress, ha flere baller i luften og prioritere riktig samtidig som du yter den beste servicen for gjesten. Du må kunne brette opp armene og hjelpe kollegaer både i resepsjon og andre avdelinger når det trengs.

 

Krav

Førerkort klasse B

Snakke/skrive flytende norsk/skandinavisk og engelsk 

Du må ha lyst til å bidra til å skape en unik opplevelse

Erfaring fra Cenium er en fordel, men ikke krav.

 

Arbeidssted og arbeidstider

Væringveien 44, 2040 Kløfta

Turnus. Dag, kveld og helg.

Arbeidstid mellom kl 8-22 (både ukedager og helg)

 

Tiltredelse: Snarest

 

 

For spørsmål om stillingen, ta kontakt med Front of House Manager: 

Carina.sorensen@lilycountryclub.no

Sometimes in life we come across delightful little surprises tucked away in unexpected corners. Imagine a cozy yet elegant hotel that seamlessly combines the most modern amenities and a trendy lifestyle approach with a quirky 1930s Art Deco interior and other throwbacks to the past. Located amid the ultra-cool design district in the Kaartinkaupunki sector, Hotel Lilla Roberts is just a heartbeat away from the bustling center of Helsinki.

What’s in it for you?

To all our super colleagues, we salute you with great perks and benefits! 

A culture to cherish

A culture to cherish

Our people are brave, laid-back and keen to make the guests their top priority! The warm and welcoming atmosphere creates the right setting for people to flourish and work their magic. We have the freedom we need to perform our tasks and we solve problems as they arise in the best way we see fit. A strong team spirit and family-feeling foster a culture of collaboration. And when there’s something to celebrate, we make sure to have some fun! In larger cities, we also regularly host after-work events to allow colleagues to mingle.

A culture to cherish

Job security for peace of mind

Job security for peace of mind

When you work with us, we’ll take your whole life situation into consideration. We offer good job security through collective agreements and insurances, as well as paid parental leave, holiday leave, wellness allowance, attractive pension plans and competitive salaries. We’re there for you.

Job security for peace of mind

Room to grow

Room to grow

With more than 200 hotels across the Nordics, there are endless opportunities for career progression! Would you like to work full-time, part-time, a few hours here and there, or perhaps only a season? We have room for you, no matter where you’re at. We encourage creativity and curiosity, and we make every effort to foster a learning culture for professional development. An academic degree isn't the most important thing for us. If you have the right mindset, we can certainly promise you a bright future!

Room to grow

Going places

Going places

We encourage you to get out and explore all that life has to offer! So, we always offer numerous discounts to you and your friends and family at our hotels, bars and restaurants. From this year onwards we will be offering you four FREE hotel nights per year.* To be sure our employees are treated like VIPs we will also offer you an upgrade whenever possible. You can also take advantage of our fantastic partnerships with Ving/Spies/Tjäreborg and Norwegian Airlines, giving you great rates on air travel, charter holidays, car rental and more! 

*If you are employed on a contract for at least 20% of full-time working hours.

Going places

Open mind, open hearts

Open mind, open hearts

Our heart beats for the world around us. To meet global challenges, we support the transition to clean energy, and we recently opened the first zero-energy hotel in the Nordics. We seek to use organic produce and have championed the elimination of unsustainable palm oil. We promote equal rights above all and are proud sponsors of Pride. Regardless of your ethnicity, gender, religious beliefs, disabilities or age - our doors are always open.

Open mind, open hearts

Life at Nordic Choice Hotels

Meet Nour - Bartender

Meet Nour Duru, Bartender at Clarion Hotel®. He loves to experiment with different drinks at the bar and often tries to lighten the mood amongst guests with his laughter. In his spare time, he likes to go boxing and has a dream of pitching a manuscript for Netflix series! What’s your role and ...
Read more

Meet Michelle - Front Office

Meet Michelle, part of the Front Office team at one of our Comfort Hotels. She has worked at Nordic Choice Hotels since September 2021 but has no prior experience of the hotel industry. She encourages service-minded people who relish the idea of a varied working day to go ahead and apply for a ...
Read more

Meet I Made - Chef

I Made has extensive experience from the culinary world born in Indonesia and worked all over the world at Cruise ships, in the US and The Netherlands before moving to Kiruna in the north of Sweden. But the cold was a bit too much to handle, so he moved with his family to Stockholm and that’s ...
Read more

Meet João - Head Waiter

Hear Head Waiter João talk about his career journey and how he is pursuing his dream of becoming a Food & Beverage Manager in the future. What makes you proud of working at Nordic Choice Hotels? First of all, Nordic Choice Hotels is a very exciting and large hotel company. I feel very aligned ...
Read more

Meet Annika - Front Office

Annika at Front Office has been working at Nordic Choice Hotels for more than 30 years (!) and has also won the award 'The Employee of the Year' one year. Read about her insights from working within Guest Services. What makes you proud of working at Nordic Choice Hotels? I always get really ...
Read more

Meet Avatar - Teamleader in Tech

What makes you proud of working at Nordic Choice Hotels/eBerry? The culture and diversity at eBerry makes me feel proud. If you look at the diversity, I guess all together we can speak 13 different languages. Which is great! The organisation encourages "Dare to disagree", not only on paper but ...
Read more

Apply

Ad has been closed and it is no longer possible to apply.

All over the Nordics & Baltics

Be it a vibrant city, a tranquil island or a charming little town in the mountains, you’ll probably find one of our hotels there.

Discover all our locations