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Welcome Office Agent (resepsjon) - 20% deltid helg + extrahjelper

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2021-06-25

Welcome Office Agent (Resepsjon)  - Clarion Hotel Oslo - 20% deltid helg + ekstrahjelper

Vi har en klar målsetting om at Clarion Hotel skal ha det mest engasjerte personalet og den sterkeste vinnerkulturen i bransjen. Vi søker derfor kreative og personlige talenter fylt med passion, og som kan levere service utover det vanlige.

Følgende oppgaver inngår i stillingen:

  • Påse at gjestene alltid blir ivaretatt gjennom ypperlig service og høyt kompetansenivå. 
  • Resepsjonsarbeid som inn- og utsjekk, svare på telefoner, ta imot bookinger, forberede ankomstlister, fakturering mm.  
  • Være behjelpelig med gjestene både under og etter oppholdet.   
  • Administrere bookinger via mail og telefon.
  • Salg av de produkter som finnes i resepsjonen. 
  • Aktivt mersalg 
  • Sørge for at sjekklister blir fulgt opp.
  • Stillingen innebærer skiftarbeid og helgejobbing. 
  • Påse at resepsjonsområdet og lobby ser ordentlig ut i henhold til gitte instruksjoner .
  • Sørge for å være oppdatert og kjent med hotellets brann- og sikkerhetstjenester.
  • Aktivt bruk av hotellets kvalitetssystem.
  • Aktivt bruk av hotellets kundeoppfølgingssystem, Loopon.
  • Sørge for å være uniformert i henhold til gitte krav.
  • Sørge for et godt arbeidsmiljø der alle stiller opp for hverandre. 
  • Behandle gjester og kollegaer med respekt. 
  • Øvrige arbeidsoppgaver som kommer fra nærmeste leder

 

Fordel med erfaring innen Nordic Choice og har kjennskap i Cenium.

Kun aktuelle kandidater blir kontaktet.

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