Want to be a part of a fantastic adventure?
Villa Copenhagen is a venue unlike any other and a new social scene in Copenhagen allowing the past, present and future to come together in an inspiring and playful ambience. Want to join the adventure? We are now looking for our new Guest Service Supervisors.
You are a natural born leader who loves to lead and you do so by example. You take pride in giving a high level of service and being part of creating unforgettable guest experiences. You have the ability to multi-task and remain organized and always ensure accuracy. The devil is in the details and you love details. You meet and exceed guest expectations, provide positive and courteous service and love to go the extra mile. You bring the team together, you take initiative and you contribute to a good working environment.
Personal and professional qualifications:
We are looking for a person who wants to join us on our exciting journey and who shows the same enthusiasm and courage that characterize our organization. We believe that being with our guest and leading the team is something that gives you more energy and joy. We believe that you are a person with a big heart that values a diversified workplace, you care about mother earth, service is your passion, and you are a cosmopolitan spirit with a genuine love for Copenhagen.
At Villa Copenhagen, we believe that the future in hospitality lies in the digital, yet personal service. Our work is not behind the desk, but in front of it, as we are hosts and not receptionists. In that sense, we are looking for a person who knows what it means to be there with the guests, not just by the guests, and someone who dares to poke the bear on 5-star service and to be a first mover in new ways of working in a Front of House.
We also look for:
In addition to the above, the Guest Service Supervisor is responsible that the departments responsibilities below are handled in a well manner.
Are we the perfect match?
We are looking for full time employees, starting consecutively. You will be reporting to Jakob Gjærum, Department Manager. Please apply by uploading your application and CV. Upload already today and no later than 20th April 2021. Interviews will be held throughout the application period.
The Villa story
Villa Copenhagen is Copenhagen's new luxury hotel located in the old Central Post Building from 1912. The hotel opened in July 2020 with 390 rooms in magnificent settings with a vibrant and intimate atmosphere - a place where old European charm and Copenhagen boldness meet. Villa Copenhagen is going to be Copenhagen’s new attraction, this is where diversity lives and where you find the perfect setting for meetings, co-working, entertainment, pop-up activities, events, modern design, art and drinks with friends.
We live by our values - Contrast, Conscious Luxury and Happiness. These values form our daily lives at Villa Copenhagen as well as guide us towards our goal of being the best hotel for the world. To bring people together while limiting our environmental footprint and inspire our surroundings to push the boundaries for responsible business and life.
To all our super colleagues, we salute you with great perks and benefits!
Our people are brave, laid-back and keen to make the guests their top priority! The warm and welcoming atmosphere creates the right setting for people to flourish and work their magic. We have the freedom we need to perform our tasks and we solve problems as they arise in the best way we see fit. A strong team spirit and family-feeling foster a culture of collaboration. And when there’s something to celebrate, we make sure to have some fun! In larger cities, we also regularly host after-work events to allow colleagues to mingle.
When you work with us, we’ll take your whole life situation into consideration. We offer good job security through collective agreements and insurances, as well as paid parental leave, holiday leave, wellness allowance, attractive pension plans and competitive salaries. We’re there for you.
With more than 200 hotels across the Nordics, there are endless opportunities for career progression! Would you like to work full-time, part-time, a few hours here and there, or perhaps only a season? We have room for you, no matter where you’re at. We encourage creativity and curiosity, and we make every effort to foster a learning culture for professional development. An academic degree isn't the most important thing for us. If you have the right mindset, we can certainly promise you a bright future!
We encourage you to get out and explore all that life has to offer! So, we always offer numerous discounts to you and your friends and family at our hotels, bars and restaurants. From this year onwards we will be offering you four FREE hotel nights per year.* To be sure our employees are treated like VIPs we will also offer you an upgrade whenever possible. You can also take advantage of our fantastic partnerships with Ving/Spies/Tjäreborg and Norwegian Airlines, giving you great rates on air travel, charter holidays, car rental and more!
*If you are employed on a contract for at least 20% of full-time working hours.
Our heart beats for the world around us. To meet global challenges, we support the transition to clean energy, and we recently opened the first zero-energy hotel in the Nordics. We seek to use organic produce and have championed the elimination of unsustainable palm oil. We promote equal rights above all and are proud sponsors of Pride. Regardless of your ethnicity, gender, religious beliefs, disabilities or age - our doors are always open.
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